Return & Refund Policy

Last Updated: 20 September 2026

At Goodluck Libas, we want you to be satisfied with your purchase. If you are not completely satisfied with your product, you may request a return within 3 days of delivery, subject to the conditions mentioned below.

1. Return Period

Customers can request a return within 3 days from the date of delivery.

After 3 days, return requests may not be accepted.

2. Return Conditions

To be eligible for a return, the product must be:

• In its original and intact condition.

• Unused and unworn.

• Unwashed and free from any stains, dirt, perfume or other marks.

• Free from any damage, alteration or modification.

• Returned with the original product tag/label attached.

• Returned with the original packaging and accessories, where applicable.

• In a condition suitable for resale.

We recommend trying the product carefully without removing the original tags if you are unsure about keeping it.

3. Products Not Eligible for Return

A return may be rejected if the product:

• Has been worn or used.

• Has been washed or ironed improperly.

• Is dirty, stained or has any visible marks.

• Has an unpleasant smell such as perfume, deodorant or smoke.

• Has had its original tag or label removed.

• Has been damaged, altered, stitched or modified after delivery.

• Is returned without the original packaging or required accessories.

4. Return Request Process

To request a return, contact Goodluck Libas within 3 days of receiving your order.

Please provide your:

• Order number

• Name and contact number

• Reason for return

• Clear photographs/videos of the product, if requested

Our team may review the product and return request before approving the return.

5. Return Pickup

Once your return request is approved, the product may be collected through our designated delivery/courier partner, depending on service availability in your location.

The product must be properly packed and ready for pickup.

6. Full Refund

If the returned product meets all the return conditions and passes our quality inspection, a full refund of the eligible product amount will be issued.

Refund processing will begin after the returned product is received and inspected.

For prepaid orders, the refund will generally be made to the original payment method, subject to the payment provider's processing time.

For Cash on Delivery (COD) orders, we may request the customer's bank account or other eligible payment details required to process the refund.

7. Refund Processing

Once the return is approved, the refund will be initiated by Goodluck Libas.

The time taken for the refund to appear in your account may vary depending on your bank, payment gateway or financial institution.

8. Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

You may be asked to provide photographs or a video of the product and its packaging so that we can verify the issue.

After verification, we may provide a replacement, exchange or refund as applicable.

9. Return Rejection

Goodluck Libas reserves the right to reject a return if the product does not meet the conditions mentioned in this policy.

Products that are used, worn, washed, dirty, damaged, altered or returned without the original tags may not qualify for a refund.

10. Contact Us

For return or refund-related queries, please contact us through the contact details provided on our website.

Goodluck Libas
Website: goodlucklibas.com
Email: support@goodlucklibas.com
Phone/WhatsApp: +91 8218078490