Privacy Policy

Last Updated: 20 September 2026

At Goodluck Libas, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

• Full name

• Mobile/phone number

• Email address

• Billing and shipping address

• Order and purchase details

• Payment-related information required to process your order

• Communication and customer-support details

• Information you voluntarily provide through forms, messages or other interactions with us

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided by you.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Confirm and manage your purchases.

• Process payments and refunds.

• Provide Cash on Delivery services where available.

• Provide order updates and tracking information.

• Respond to your questions, requests and customer-support queries.

• Process returns, exchanges and refunds.

• Improve our website, products and customer experience.

• Detect and prevent fraudulent or unauthorized transactions.

• Send important information relating to your orders or account.

• Send promotional communications where permitted and where you have provided appropriate consent.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Goodluck Libas does not intentionally store your complete debit card, credit card, UPI or banking credentials on its own systems. Payment information may be handled directly by the applicable payment gateway according to its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better shopping experience.

Cookies may also be used by certain third-party services, such as analytics, advertising or payment providers.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third-party service providers when required to provide our services, including:

• Payment gateway providers

• Courier and shipping partners

• Order fulfilment and logistics providers

• Website hosting and technology providers

• Analytics and website-support services

• Customer-support or communication services

These parties may receive only the information necessary to perform their services.

We do not sell or rent your personal information to third parties for their independent use.

6. Shipping Information

To deliver your order, we may provide necessary customer information, such as your name, phone number and delivery address, to our courier, shipping or logistics partners.

This information is used for order delivery, tracking and related services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We may retain your personal information for as long as reasonably necessary to provide our services, maintain order and transaction records, comply with applicable legal requirements, resolve disputes and enforce our policies.

When information is no longer required, we may delete or securely dispose of it where appropriate.

9. Third-Party Links

Our website may contain links to third-party websites, services or platforms.

Goodluck Libas is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

11. Your Privacy Choices

You may contact us regarding your personal information, including requests to:

• Ask what personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where applicable.

• Withdraw consent for certain communications.

• Ask questions about how your information is used.

Some information may need to be retained where required for legal, accounting, fraud-prevention or legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us.

Goodluck Libas
Website: goodlucklibas.com
Email: support@goodlucklibas.com
Phone/WhatsApp: +91 8218078490
Business Address: Near Krishna Talkies Road, Mainpuri Uttar Pradesh